Shipping


Please contact our friendly sales team who will be able to advise cost of shipping.

If a product is in-stock, we aim to get this to you between 3- 5 working days. For products on lead times, it can take anywhere from 4 - 18 weeks depending on the brand. Contact our internal support team for more information.

Of course! We offer pick up at our lovely showroom in Auckland.

We ship with NZ Post and Mainfreight.

Unfortunately not, but you do have the option of collecting your order from our showroom.

Unfortunately not at this time.

You will receive a text/email with all your tracking details once it has been dispatched from our warehouse.

Sure! You will just need to contact our internal support team who can arrange this.

All items on your order will be dispatched together, unless otherwise requested.

Yes, if your order has yet to be dispatched please contact one of our helpful internal support team to arrange this for you.

Orders & Returns

Please visit our Terms & Conditions page to review our policy. If you have any questions, please contact our team and we will endeavour to assist you.

This is dependant on the reason for return. Please contact our internal support team for further discussion about your return.

Please email internal support team with your order number and a photo of what you have received and our team will assist.

Please email internal support team with your name and order number prior to dispatch, who will advise on the next steps.

Unfortunately not, however we can place an additional order to be sent with your first if you contact our internal support team prior to the original order being dispatched.

We accept Visa, Mastercard & Apple Pay.

Please email internal support team with your order number and a photo of the damage within 48 hours of receiving your order and one of our internal support team will get back to you.

Product Info

This is simply the scale of how 'White' you wish the light to look.

It is the measurement determined by the angle at which light emits from the face of light source. These are shown in degrees from 1° to 360°.

The industry standard has IP44 as the benchmark for outdoor lighting. However, for more exposed lighting or harsher environments IP54 - IP65 is recommended.

This is the rating given to lights to determine their suitability to be used in specific areas. The first digit of the IP rating is indicative of the level of protection against solid matter and the second digit is for the level of protection against liquid matter.

An integrated lighting profile that incorporates different modules, which provides a flexible design and outcome.

Predominantly Inlite manufacturers are European, with worldwide recognition.

Showroom

We have a lovely showroom in Auckland.

Please view our contact us page to see the opening times.

Of course you can!

Unfortunately not, we have a selection of our decorative, architectural and outdoor lighting ranges on display. If you were looking to see a particular product, contact our internal support team who will be able to advise

Wholesale

Trade discounts may be available for designers, architects and wholesalers. Please contact us with the product or products you're after and the quantity and our friendly team will be able to advise.

Warranty

Yes, all Inlite products come with a manufacturers warranty. Please contact our internal support team for more information.

Each manufacturer may be different. Please contact our internal support team for more information.

Please contact us with photos and/or a video of the issue with your light along with your order number and any other information you have. Our internal sales team will respond with the next steps.

Product Care

Yes, some of our products do have spare parts available. Please contact our internal support team to progress this enquiry.


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